Privacy Policy

Better Recommendations "the App” provides a product recommendation service "the Service" to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

When you install the App, we are automatically able to access certain types of information from your Shopify account:

• The email address and owner’s name associated with your Shopify Account
• General information about your Shopify store such as its name and web site addresses.

We may use this Personal Information in order to operate the App and to communicate with you regarding your use of the App.

We do not have access to your payment information. Payment for the App is collected by Shopify on our behalf.

When you install the App, we are automatically able to access information about your store from from your Shopify account:

• Product information including the descriptions, images and prices of products on your store
• Order information which associates order information including products purchased and prices with a unique customer ID assigned by Shopify.

We use this Store Information in order to operate the App, in particular to calculate the products to recommend to a particular customer.

We do not have access to any of your customers’ Personal information such as the email or physical addresses of your customers, or any payment information.

We use cookies to track the pages on your store that individuals have visited in order to operate the App. “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

We share your Personal Information with third parties for the following purposes:

• Processing information on our behalf as necessary for the operation and improvement of the App - for example, we may use third party services to send us alerts in the event of a problem generating recommendations for your store
• Processing information on our behalf in order to communicate with you regarding your use of the app - for example, we may use third party email management services such as Mailchimp.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you, or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

When you install the App, we will maintain your Personal Information and Store Information for our records unless and until you ask us to delete this information.

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at betterrecs@gmail.com.